Support

Questions, problems or ideas? Email calledpresentations@gmail.com and we'll get back to you.

A light won't pair

Factory-reset it first (in Glow: Settings → Reset lights to factory, or flip the wall switch off and on about 5–6 times until it blinks). Then open Settings → Pair new lights with Glow and stand near the light.

Some lights don't change

Bluetooth range is the usual cause. Move closer to the far lights, or check Settings → Diagnostics to see which light keeps missing commands.

Joining someone's space

Ask an admin of the space for an invite code. In Glow, choose "I was invited to a space," sign in with Apple and enter the code.

Deleting your account

Settings → Account & spaces → Delete account. This removes your account and any spaces you own.